Returns & Exchanges

We stand behind the durability of our products and offer a 30-day return window for any unused gear in its original packaging. If your Nalgene bottle doesn't meet your adventure standards, we are committed to making it right with a simple refund process.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return and print the prepaid shipping label provided via email.

3

Pack Your Gear

Securely pack the unused bottles in their original packaging and attach the return shipping label to the outside of the box.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing